The Palmetto GBA Organizational Process Improvement Coaching Project (OPICP) materials have been published online. The materials describe the process re-engineering required to successfully implement the Medicare home health certification requirements, including the Medicare Home Health Face-to-Face (F2F) documentation requirement. The materials contain best practices developed by home health agencies, physicians’ practices, and hospitals in preparation for the Home Health Probe and Educate Reviews described in MLN Matters ® Number:SE1524. The materials include video presentations and slide decks created by the home health agencies, physicians’ practices, and hospitals that contributed their knowledge and expertise to the OPICP. 


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